Posts

Configuring fields in Classic and Workspace List View

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Custom Applications A community member created a custom application. After creating the table he created a new view but the view was not showing up within the hamburger menu.  I explained that one way to implement different views within a custom app is to use some code in a component called View Rule. It is possible to create views for different personas. People from HR can have a HR view (specific fields from table A) while people from Finance can have a Finance view. In short you need to: - Create two different roles - Assign role A to HR User Group - Assign role B to Finance User Group Inside your custom app you'll want to create a View Rule component to say: If the logged in user is from HR (has the role A), show the HR view. If the logged in user is from Finance (has the role B), show the Finance view. While creating your View Rule script, it will look like this: if (gs.hasRole('role_name')) { answer = "your_hr_view_name"; } Workspaces One way to chang...

LIVE (Unofficial) Live Coding Happy Hour

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Come share a drink, do some live ServiceNow coding / debugging / trial and error / exploration with us.  Hosts:   Ashutosh Munot  and Mark Roethof Guest Speaker: Carlos Camacho Junior Topic: Custom Apps development from scratch using Studio 📺 Watch on YouTube   📺  Watch on LinkedIn During this event we will develop the Drink Rating App -  a custom application  where our audience can take a photo of their preferred beverage and send to us in real time.  I also recorded the content in Portuguese pt-br:  Part 1 Part 2 Part 3 I would like to thank my hosts Mark and Ashutosh for having me. It was a pleasure to participate in this ULCHH episode. Thank you. ___ This article was featured in  The Community Café  newsletter.

Email Client Templates

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While creating an Email Client Template, one common task is to use an image within the email signature. When we use the icon Insert/edit image as below, it is possible to upload the image directly there. In this case the image will be stored wihin the sys_attachment table. A record inserted in the sys_attachment table is not captured by default in your Update Set and since you intend to move your template from development to higher instances, it is important to promote your image as well. Talking about reusing images I got a tip from MVP Marcos Kassak regarding the db_image table and in the video below I’ll show you how to use this table. When we insert an image within the db_image table, this operation is automatically captured in your Update Set so it can be a better approach while creating your email templates. Thank you.

ServiceNow Community Expert Programs

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I'm sharing tips about how to become a Rising Star or ServiceNow MVP. Document in Portuguese pt-br Link to Linkedin post

ServiceNow MVP

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  The ServiceNow MVP Community Program recognizes top individual contributors who are well known by the collective community for their product expertise, consistent quality contributions, and their esteemed character. ServiceNow MVPs demonstrate a commitment to engage, guide, and share their expertise with peers from around the globe. They are extraordinarily passionate about giving back to others and represent the voice of the greater community.

ServiceNow Certifications

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With new features being released twice a year, staying up to date with ServiceNow's innovative capabilities is a challenge. I would say if you are a ServiceNow professional in the pursuit of your CSA, don't try to master all the modules because it is almost impossible. I have the following certifications: ✅ CSA ✅  CAD ✅  CIS-CSM ✅  CIS-GRC This means that when a new version is released I need to take four exams to keep these certifications valid. The lesson here is that the more certifications you have, the more you will need to study to keep them valid. Good advice is to look for certifications related to the experience you've had on previous projects. Practical experience will give you more confidence to take an exam and pass. And when you fail, and it will happen sooner or later, take a few days to recover and continue with your studies diligently. If you're a developer looking to progress into a technical consultant or architect role, the common path is to pursue yo...

Did you see this cake?

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I have seen some ServiceNow Go-Live cakes out there but I wouldn't have the courage to cut this one. It's too beautiful!  Congrats to Eloise Durrant for creating this art. Link to video . And I know you'll search for the video background song so here you go => Paul Velchev - Pump Up the Bass